🔒 Last Updated: January 2026

499dhaka Privacy Policy — How Your Personal Data Is Protected

Keeping your data safe at 499dhaka is our responsibility. This page clearly explains what information is collected, why it's collected, and how it's kept secure.

SSL Encryption Never sold to third parties Fully Transparent in Bangla

Key Points of the Privacy Policy

How 499dhaka Manages Your Data — At a Glance

Your Data Is Stored Securely

Your name, mobile number, and payment details on 499dhaka are secured with 256-bit SSL encryption. No unauthorised party can access this information.

Never sold to third parties

Your personal data is never sold to advertisers or third parties. 499dhaka has never done this and never will.

Stay in Control

At 499dhaka, you have the right to view, correct, or request deletion of your personal data at any time — completely free of charge.

Transparent Policy in Bangla

Unlike international platforms with policies written in confusing English, 499dhaka's Privacy Policy is written entirely in plain, easy-to-understand Bangla.

Minimal Data Collection

499dhaka only collects data that is genuinely necessary to provide its services. No unnecessary data is requested or stored.

Marketing Controls

You can opt out of promotional messages from 499dhaka at any time. This will have no effect on your account or access to our services.

This Privacy Policy applies to all services offered by 499dhaka (https://499dhaka.best) and covers the entire platform. By accessing the site or creating an account, you agree to this policy. Protecting your data is one of 499dhaka's top priorities.

1

What Information We Collect

499dhaka collects information in two ways — directly from you and automatically through your use of the platform. Details are outlined below:

Data collected directly from you:
  • Name, date of birth, and gender — collected at registration.
  • Mobile number and email address — for communication and verification purposes.
  • National ID or passport number — collected during KYC verification (where applicable).
  • Payment method details — your bKash, Nagad, or Rocket number.
Automatically collected information:
  • IP address and device type.
  • Browser information and operating system.
  • A log of which pages you visited on the site and how long you spent on them.
  • Login timestamps and session information.
  • Game history and betting activity.
Data Type Source of Collection Required?
Name & Date of Birth Directly Yes
Mobile Number Directly Yes
Payment Information Directly For Transactions
NID / Passport Directly Where KYC Applies
IP & Device Information Automatic For security purposes
Game & Betting History Automatic For service operation

499dhaka does not collect sensitive personal information such as religion, political opinions, or health data.

2

How Your Information Is Used

499dhaka uses your information only for specified purposes. Your data is never used beyond those stated purposes.

Service Delivery & Operations:
  • Creating and managing your account.
  • Processing deposits and withdrawals.
  • Keeping gaming and betting services running.
  • Providing customer support.
Security & Verification:
  • Detecting unauthorized access to your account.
  • Prevention of fraudulent activity.
  • Age & Identity Verification (KYC).
  • Compliance with anti-money laundering regulations.
Improvement & Analytics:
  • Usage data analysis to improve your experience on the platform.
  • Identifying and resolving technical issues.
  • Understanding user behaviour to inform new feature planning.
Contact:

499dhaka may send transaction confirmations, security alerts, and promotional messages to your mobile number or email. If you'd prefer not to receive promotional messages, simply unsubscribe via the link at the bottom of any message or let our support team know.

Please note: 499dhaka will never ask for your password, OTP, or full payment number via email or SMS.

3

Who Your Data Is Shared With

499dhaka does not sell your personal data to anyone. However, limited data sharing may occur where necessary to operate our services:

Game Provider:

To run games from providers like Evolution Gaming and Pragmatic Play, certain technical data (user ID, session token) is shared with them. These providers also comply with international data protection standards.

Payment processors:

Only the minimum information required to process transactions via bKash, Nagad, and Rocket is shared with the respective payment gateway. Once a payment is completed, 499dhaka does not retain your full card or account number.

Legal obligations:

Where required by a court order or a lawful request from a government authority, 499dhaka may be legally obligated to disclose certain information. In such cases, no data beyond what the law requires will be shared.

All third parties that 499dhaka shares data with are bound by a non-disclosure agreement (NDA). They are not permitted to use the data for any purpose beyond what is agreed.

Business transfers:

In the event of a future acquisition or merger involving 499dhaka, user data may be transferred. Members will be notified in advance and given the option to have their data deleted.

4

Data Security Measures

499dhaka uses multiple layers of security to protect your data. Understanding how these work will help you use the platform with complete peace of mind.

Encryption:

All data transfers on the site are secured with 256-bit TLS/SSL encryption. The padlock (🔒) icon in your browser's address bar confirms the connection is secure. Stored data is also kept in encrypted form.

Access controls:

Only authorized staff can access 499dhaka's servers, and every access is logged. Employees can only access the data required for their specific role.

Security Monitoring:

An automated system runs around the clock to detect unusual logins or transactions. If suspicious activity is spotted, 499dhaka automatically locks the account temporarily and notifies the member.

Data Retention Period:

Data for active accounts is retained for as long as the account remains open. Upon account closure, data may be kept for a maximum of 5 years for legal and security purposes, after which it will be permanently deleted.

In the event of a data breach:

In the event of a data breach, 499dhaka will notify affected members within 72 hours and advise them on steps to protect themselves.

5

Cookie Policy

The 499dhaka website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Type Purpose Duration
Essential Essential Keeping login sessions active, security tokens At end of session
Functional Functional Remembering language preferences and odds format 30 days
Analytical Analytics Understanding which parts of the site are used most 6 months

All cookies except essential ones can be disabled from your browser settings. However, turning off functional cookies may mean your preferences aren't saved, requiring you to reconfigure settings each time you visit.

499dhaka does not use advertising tracking cookies and does not send your data to third-party ad networks.

6

Your Data Rights

You have certain key rights over your account data at 499dhaka, and you can exercise any of them at any time.

Right of Access

You can request to see all the data 499dhaka holds about you. Email our support team and it will be provided within 30 days.

Right to Correction

If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.

Right to Erasure

After closing your account, you may request that your data be deleted. Due to legal obligations, certain data may be retained for up to 5 years.

Right to Restrict Processing

You can request that your data be restricted from certain uses — such as opting out of marketing communications.

Data Portability

You can request an export of your data in a standard format (CSV or PDF).

Right to Object

You can object to automated decision-making (such as account suspension) and request a manual review by a human.

To exercise any of the rights listed above, support@499dhaka.bestSend us an email at. You're welcome to write in Bangla and we'll reply accordingly.

7

Contact & Complaints

If you have any questions about 499dhaka's privacy policy or believe your data has been used inappropriately, please get in touch with us.

  • Email: support@499dhaka.best
  • Live Chat: Click the chat icon at the bottom-right corner of the site.
  • Response time: 24 hours for general enquiries, within 72 hours for complex matters.

If 499dhaka updates its privacy policy, notice will be posted on the site, and members will be notified by email for significant changes. Continued use of the site after any changes will be considered acceptance of the revised policy.

Including "Privacy Request" in the subject line of any privacy-related message ensures faster processing.

To Learn More

To read the full terms and conditions of 499dhaka, Terms & Conditions Read. For responsible gaming tools Responsible Gaming View the page.

FAQ

Frequently asked questions about using 499dhaka

Yes, it works perfectly. The 499dhaka website is built with mobile browsers in mind, so there's no need to install a separate app. Just open https://499dhaka.best in any updated browser like Chrome or Safari and the full site runs smoothly — including slots, Live Casino, Sports Betting, and all other sections. You can log in, make deposits, and withdraw entirely from your mobile browser. Live Casino games like baccarat and roulette run smoothly on mobile, though a WiFi or at least 4G connection is recommended for the best experience. On slower networks, live video may occasionally buffer — a simple page reload usually fixes it. You can also add a shortcut to your home screen for an app-like experience.

Withdrawing your funds is straightforward. After logging in, go to the Wallet or Cashier section and select the "Withdraw" or "Cash Out" option. Your previously used payment method will appear — confirm your mobile number, enter the amount, and submit. The minimum withdrawal amount is ৳500. Once your request is submitted, the 499dhaka team will verify it. For regular members, processing typically takes 15 to 30 minutes; for VIP members, it's 5 to 15 minutes. Occasional minor delays may occur due to processing times on the mobile banking provider's end. If you're withdrawing a large amount for the first time, you may be asked to complete KYC verification — simply send a photo of your National ID to get it sorted. Under normal circumstances, withdrawal requests can be made any time, day or night.
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