499dhaka Terms & Conditions — Complete Platform Usage Policy

499dhaka is an online gaming and betting platform operated for adult users in Bangladesh. The following general conditions apply to all users of this platform:

• You must be 18 years of age or older.
• You must use the platform in your own name and from your own account — not on behalf of anyone else.
• You must not use 499dhaka's services from any region where doing so is prohibited by law.
• Using the platform for fraudulent purposes, including money laundering or any form of deception, is strictly prohibited.
• 499dhaka reserves the right to suspend or terminate any user's access at any time without providing a reason.

These terms are governed in accordance with the applicable laws of Bangladesh. For any disputes or complaints, please contact 499dhaka's customer support. The support team is available to assist you in Bangla.

The following rules regarding account creation and management are mandatory for all users of 499dhaka:

Each individual may hold only one account. If multiple accounts are found under the same person's name, all accounts will be closed and the balances may be forfeited.

All information provided at registration — including your name, date of birth, and mobile number — must be accurate and truthful. Accounts created with false details may be closed upon verification.

499dhaka may require identity verification (KYC) for withdrawals above a certain amount. Accepted documents include a National ID card or passport. Large withdrawals may be delayed until verification is complete.

• Never share your password with anyone.
• If you suspect any unauthorized access to your account, contact 499dhaka support immediately.
• If you log in on someone else's device, always log out when you are done.

The following rules apply to deposits and withdrawals at 499dhaka. bKash, Nagad, and Rocket are accepted as payment methods.

• The minimum deposit amount is ৳200.
• Deposits must be made from a mobile number or bank account registered in your own name.
• Third-party deposits are not permitted — doing so may result in the deposit being rejected.
• Deposits are typically credited to your balance within 5–15 minutes.

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals for standard members are processed within 15–30 minutes, and within 5–15 minutes for VIP members.
• Without KYC verification, single withdrawals exceeding ৳20,000 may be subject to delays.

499dhaka does not charge any additional fees for payment processing. However, your mobile banking provider's own transaction charges may apply, and these are outside 499dhaka's control.

499dhaka regularly offers a variety of bonuses and promotional deals. Accepting any offer means you agree to the specific terms and conditions attached to it.

Withdrawing bonus funds typically requires completing a wagering requirement. For example, a ৳500 bonus with a 10x wagering requirement means you must place a total of ৳5,000 in bets before you can withdraw. The wagering requirement for each bonus is clearly stated on the offer page.

Every bonus has a set expiry period — generally between 7 and 30 days. Any unused bonus will be automatically cancelled once the expiry date passes.

• The same bonus cannot be used more than once.
• Bonus funds cannot be transferred to another account.
• Whether multiple bonuses can be used simultaneously will be stated in the terms of the specific offer.
• 499dhaka reserves the right to void bonuses and investigate accounts in cases of suspected bonus abuse.
• 499dhaka may request additional information to verify your eligibility for a bonus.

Weekly cashback is calculated based on net betting losses. The rate varies by VIP tier. Cashback is automatically credited every Monday and generally carries no wagering requirement — though specific offers may differ.

There are certain fundamental rules that must be followed when placing bets on 499dhaka. These rules apply equally to all users.

• Bets are confirmed at the odds displayed at the time of placement. If incorrect odds are shown due to a system error, 499dhaka reserves the right to void the affected bet.
• Pre-match bets cannot be changed or cancelled once a match has kicked off.
• The minimum bet amount is ৳50. Maximum bet limits vary depending on your account level and the match.

If a match is cancelled before it starts, all bets are voided and a full refund is issued. For cancellations during a match, the outcome is determined based on how much of the game was completed — details are outlined in the rules for each specific sport.

Multiple matches can be combined in a single bet. However, if any leg is voided, that leg is removed and the remaining legs are used to settle the bet.

Cash Out is available on selected bets at 499dhaka. The Cash Out amount depends on current odds and the stake — it may be less or more than the original potential winnings.

499dhaka believes gaming is a form of entertainment — not a source of income. That's why we provide every member with a set of protective tools.

You can set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately once set; however, increasing a limit requires a 24-hour waiting period.

You can pause your account for a set period — anywhere from 1 day to a permanent break. During this time, logging in will not be possible.

You can set a session time limit on 499dhaka. Once the limit is reached, a reminder will appear — whether to take a break or keep playing is entirely your choice.

For detailed tools and assistance, Responsible Gaming View the page.

499dhaka reserves the right to modify these Terms & Conditions, in whole or in part, at any time. When changes are made:

• Minor changes: members will be notified via a notice on the site.
• Major changes: members will be notified at least 7 days in advance via registered mobile number or email.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

You can close your account at any time by contacting support. Any remaining balance will be returned after verification is complete. 499dhaka reserves the right to close an account without notice in the event of a terms violation.

If you have a complaint about a bet or payment, contact the 499dhaka support team first. You will receive an initial response within 72 hours of submitting your complaint. Complex cases will be resolved within a maximum of 30 business days.